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Rutgers CS + Cognitive Science

Shiv Patel

Computer ScienceCognitive Science=

Building secure technology that is practical, efficient, and designed around how people actually think and work.

Profile Snapshot

Studying

Computer Science + Cognitive Science, Rutgers

About

Technology that is useful, understandable, and secure.

A concise introduction to the work and ideas that guide me.

I am a Rutgers University student studying Computer Science and Cognitive Science. I am interested in building technology that is practical, reliable, and shaped around the people who use it.

As an Assistant Supervisor with Rutgers Office of Information Technology, I support a large university community while helping consultants work through technical issues clearly and efficiently. That experience has strengthened my communication, troubleshooting, documentation, and leadership skills.

My current work sits at the intersection of web development, cybersecurity, and human-centered design. I enjoy turning complex problems into tools that help people make better decisions and use technology with more confidence.

Outside of technology, I enjoy gaming, history, and building LEGO. Those interests have a lot in common with the work I like to do: curiosity, strategy, and understanding how individual pieces fit together.

Projects

Selected work.

A focused selection of live projects across cybersecurity, software, and web design.

Cybersecurity
Live

Vigenere Cipher Tool

An early JavaScript learning project that implements the Vigenere cipher for encoding and decoding text. It is a historical cryptography exercise, not a modern security tool.

JavaScriptClassical CryptographyWeb App
Cybersecurity
Live

PhishGuard

A cybersecurity awareness tool that reviews suspicious messages for common phishing indicators, summarizes risk, and suggests safer next steps.

CybersecurityRule-Based DetectionRisk Scoring
Web DesignFeatured
Live

Shiv's Web Studio

A web design service for local businesses focused on clear calls to action, responsive layouts, and simple paths to call, book, or request a quote.

Next.jsWeb DesignResendSmall Business
Coming Soon

Artha

Wealth Managed Wisely

Next Project

In Development

A new project is taking shape. Details will be shared when the work is ready.

In Progress

Experience

Support work that sharpened technical judgment.

My Rutgers OIT experience has given me hands-on practice with troubleshooting, service operations, communication, and leadership.

OIT Help Desk - Assistant Supervisor

Rutgers University

2024 - Present

Support university-wide IT operations for a large Rutgers user base while helping consultants resolve complex issues clearly and quickly.

  • Supported 75,000+ students, faculty, and staff by addressing account management, operating system, and university system errors.
  • Led IT consultants through critical technical escalations to resolve complex issues in real time and maintain service continuity.
  • Presented at department-wide events, training consultants on platforms including Bomgar and ServiceNow.
  • Maintained and optimized a university-wide IT knowledge base with 100+ articles.
Technical SupportTroubleshootingCommunicationLeadershipCustomer ServiceDocumentation

Resume

Skills, education, and professional foundation.

A concise overview of my background. My full resume is available upon request.

For a full resume, please get in touch.

Education

Rutgers University

Computer Science and Cognitive Science

GPA: 3.85

Languages

JavaPythonJavaScriptHTMLCSSCMySQL

Web / Frameworks

Node.jsReact.jsNext.jsFirebaseMongoDB

Data / Machine Learning

PandasNumPyJupyterMachine Learning Basics

Platforms / IT

WindowsmacOSLinuxServiceNowWireshark

Developer Tools

VS CodeGit/GitHubRenderVercel

Professional

Technical SupportTroubleshootingCommunicationLeadershipDocumentationCustomer Service

Contact

Open to chat, as that's what humans do.

Send a message through the form or use the links below.